- The neuroscience and psychology of active listening.
- Techniques for empathetic and reflective listening.
- Identifying cognitive bias and improving presence.
- Listening for values, patterns, and limiting beliefs.
- Using silence and feedback effectively.
Listening Skills In Coaching
Deep listening is at the heart of transformational coaching.
This course refines your ability to hear beyond words — to understand nuance, emotion, and intention. Through reflective practice and structured listening techniques, you’ll learn how to build trust, unlock insight, and foster breakthrough moments in every coaching conversation.
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Online course
Duration: 2 hours
You’ll have 6 months to complete this module after payment, so you can learn at your own pace.
Course Details
Topics Covered
What are the Benefits?
- Practical roleplays and guided reflection exercises.
- Delivered by experienced coach supervisors and facilitators.
- Includes personalised feedback and self-assessment tools.
Who is this Module Course For?
Ideal for coaches, mentors, and leaders committed to enhancing communication, empathy, and influence through powerful listening.
The Facilitator
Gwyn Thomas FCIPD, CMgr, ChMC, FCMI – Global
Area of expertise
Executive Coach, Supervisor and Assessor
About Gwyn
Gwyn is an accomplished Professional Coach, Coach Supervisor, Trainer, Assessor, IQA, and Chartered Management Consultant, combining rich experience from the public, private, charitable, voluntary, and education sectors.
Informed by over 30 years in the Police Service, where he attained the rank of Acting Assistant Chief Constable, Gwyn has held senior academic positions at the University of South Wales and the National Policing Improvement Agency. His distinguished career as an ethical leader allows him to design, develop, and deliver transformative leadership, coaching, and mentoring programmes that enhance organisational performance in the UK and beyond.
Known for his dynamic and innovative approach, Gwyn excels in guiding clients through complex, customer-focused improvement and learning processes. He is dedicated to advancing diversity in leadership development and empowering individuals to unlock their potential through customised personal and professional growth strategies.
Gwyn’s expertise spans Leadership, Coaching Supervision, Executive Coaching, Life Coaching, Workplace Strategy Coaching, Leadership Mentoring, Management Consultancy, Organisational Change, Strategic Management, Learning & Development, Assessment & IQA, Training of Trainers, and Course Design, Delivery & Evaluation.
The wealth of knowledge Gwyn shared, be it through invaluable coaching frameworks or indispensable coaching tips, consistently surpassed my expectations. But what truly sets him apart is his commitment to candid, constructive feedback. His insights have not only honed my coaching process but have also instilled a profound confidence in my abilities. His mentorship extends beyond mere supervision; it's a masterclass in excellence. For anyone seeking a coaching supervisor who will champion your growth, challenge you to be your best, and stand by you every step of the way, look no further than Gwyn Thomas. My journey would have been markedly different without him, and I am profoundly grateful for every moment of guidance. Thank you, Gwyn Thomas, for being a true pillar of strength and wisdom in my coaching journey.